Case Study
Enterprise solutions purpose - built for the Saudi government
The iDOX product family includes three fully integrated platforms—CTS, DMS, and Tasks—purpose-built for Saudi government entities, with DGA-approved compliance, enterprise-grade security, and seamless operational efficiency.
iDOX CTS
Correspondence Tracking System
Complete incoming and outgoing correspondence management with routing, tracking, task assignment, search, reports, and DGA-approved accountability workflows.
iDOX DMS
Document Management System
Comprehensive enterprise document management with intelligent capture, OCR, scanning, secure archiving, advanced search, metadata management, and NCAR-compliant records retention and governance.
iDOX Tasks
Tasks Management
Streamline enterprise task management with intelligent assignment, real-time follow-up, complete visibility, accountability, and comprehensive reporting for structured workflow execution.
DGA Approved
Built for government compliance from day one
Every iDOX product is designed to meet the Digital Government Authority (DGA) requirements for correspondence management within Saudi government entities. Secure workflows, comprehensive audit trails, intelligent document classification, and built-in governance ensure compliance, transparency, and accountability across every process
Compliance credentials
DGA correspondence approval
Meets all requirements for government correspondence system approval
NCAR archive compliance
Document retention aligned with National Center for Archives and Records
Government Secure Network
Compatible with GSN infrastructure for secure inter-agency connectivity
Audit trail and accountability
Full traceability of every action — who did what, when, and from where